In Harbiss Couture, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase on our Site. By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you have any questions, Please contact us.
Information we collect
We collect information you provide directly and information collected automatically when you use the Site.
A. Information you provide
- Name, email address, billing & shipping address, phone number.
- Account credentials when you register (username, password).
- Order information (items purchased, order history).
- Customer messages, returns requests, reviews, or other content you submit.
- Payment details are processed by our third-party payment providers; we do not store full payment card data on our servers unless explicitly stated at checkout.
B. Information collected automatically
- Device & connection data (IP address, browser type/version, device identifiers).
- Usage and analytics data (pages viewed, search terms, referral URLs, timestamps).
- Cookies, pixels, and similar tracking technologies.
How we use your information
We use collected information to:
- Process and fulfill orders, manage returns and exchanges, and communicate order status.
- Provide customer support and respond to inquiries.
- Personalize your experience, recommend products, and improve our Site and services.
- Send marketing communications and newsletters where you have opted in.
- Detect, prevent and investigate fraud or other illegal activities.
- Comply with legal obligations.
Legal basis for processing (where required)
Where applicable (for example, EU users), we process personal data based on:
- Contract performance (to process orders).
- Your consent (e.g., for marketing emails).
- Legitimate interests (operating and improving the Site, fraud prevention), balanced against your rights.
If you are in a jurisdiction that requires specific legal-basis notices (such as GDPR), contact us for more detail.
Cookies & tracking technologies
We use cookies, web beacons, and similar technologies to:
- Remember preferences and login status.
- Provide and optimize features and content.
- Measure and analyze Site usage and performance.
- You can manage or block cookies via your browser settings, but blocking may affect Site functionality.
Third-party services and sharing
We may share data with:
- Service providers who help with payment processing, shipping, email delivery, hosting, analytics, and marketing.
- Law enforcement or government authorities when required by law or to protect rights and safety.
- Successors in the event of a corporate sale, merger, or asset transfer (we will notify users where required).
We do not sell personal data to third parties for their direct marketing purposes.
Payments
We use trusted third-party payment processors to handle payments. These providers have their own privacy and security practices; please consult them for details about payment data handling. We may receive transaction confirmations and limited payment metadata necessary to process and fulfill your order.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no transmission over the Internet or electronic storage is fully secure. We cannot guarantee absolute security.
Data retention
We retain personal information as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by category of data and purpose; contact us to request specifics or deletion.
Your rights and choices
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete personal data we hold about you.
- Object to or restrict certain processing activities.
- Withdraw consent (where processing is based on consent).
- Export a copy of your personal data (data portability).
To exercise rights, contact us via the Contact page or the WhatsApp number listed on the Site. We will respond in accordance with applicable law.
International transfers
Data we collect may be stored and processed in India or in other countries where our service providers operate. When transferring data across borders we will take steps to protect it consistent with applicable laws.
Additional notices (GDPR / CCPA and other laws)
If you are an EU or California resident and would like specific information or to exercise rights under GDPR or CCPA, please contact us and we will provide the required forms and instructions.
How to contact us
If you have questions, requests, or concerns about this Privacy Policy or our practices, please contact us via the Site’s Contact page or WhatsApp at +91 75879 00039.
Update to this policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on the Site with a revised “Last updated” date. Continued use after changes constitutes acceptance of the updated policy.
